Commercial International Bank Kenya
The Bank to Trust

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How to get in touch

You have your choice of how you would like to contact CIB Kenya. We offer various types of services to meet all your banking needs.

On the phone

For any enquiry, including emergencies such as cards closure or immediate critical feedback please contact us on our 24/7 Call Center at +254 703 053 100

Lost a Card

Login to Mobile Banking App -> Select Cards -> Choose the lost card -> Block the card using Card Management Menu
Call us urgently at +254 703 053 100

Visit Us

Visit your nearest branch to get a more personalized service with our branch representatives.

Connect with Us

Visit our social media pages to see our latest activity. Send us a message on Facebook messenger.

Need more information?

Other services that may help you get the information

you need.

Ways to bank

Visit our ways to bank page to get all information you need on the various services that CIB provides.


Visit our career page to see job openings and find out how to apply.

Branch Locator

Visit our branch locator page to access the different CIB Kenya branches from the map.


Visit our media center to get news articles, blog posts and the latest information about whats going on at CIB.


Our dedicated team is committed to meeting
your needs


Chat with our digital assistant or reach out on social media.

On phone

For support or immediate critical feedback.

In Branch

Our trained team are here to help you get the service you need.